diamond exchange
diamond exchange
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0646016068
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal. If you don't receive the OTP within the given time, you can try clicking "send OTP" again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate the account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only allowed for the money earned from gaming, not the bonus amounts collected. The withdrawn amount can be a minimum of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, users may experience delays in payment processing, which can take up to 24 hours. This longer processing time for payments can sometimes extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. It is available for withdrawal if you earn money playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and confirm that your withdrawal request is pending. If the funds do not appear within 24 hours, you can contact their care centre for assistance.
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